Auburn University Housing works alongside our campus partners to provide a safe and healthy space for all residents. The health and comfort of our residents are of the highest priority to us. When environmental issues such as air quality or moisture concerns, arise in our residence halls, Property Management works to address the issues as quickly as possible.
Below, you will find more information on Property Management’s work order process and suggestions to avoid any environmental concerns in your room.
The first and most important step is submitting your work order to Property Management so that your concern may be addressed in a timely manner. If you detect any environmental concerns in your living space, please submit a work order to Property Management by clicking the button below.
Response to Environmental Concerns
Upon work order submission, a Property Management Safety & Health staff member is immediately assigned for a complete investigation of the request.
- Upon the technician’s arrival to the suite/room, a short interview is conducted with the resident to establish the exact nature of the issue.
- Air quality testing/monitoring is conducted per The Centers for Disease Control guidelines, checking humidity, temperature and dew point.
- A thorough visual inspection is conducted in all spaces (closets, bathrooms, in and around furniture, etc.) to identify any problem areas that may be present.
- Corrective measures are initiated to correct any problems that are discovered that may have contributed to the issue.
- If required, cleaning of all affected areas will be conducted per CDC guidelines by either Property Management staff or remediation contractor.
- If needed, a follow-up discussion shall be conducted with the resident.
- If a temporary relocation is recommended, University Housing will assist the student(s) throughout the relocation.
Note: Depending on the nature of the issues identified, a series of follow-up inspections may be necessary.